![]() I figure it a telemarketer or paid fund raiser so I let it go. So I'm at work having a day from HE!! and my phone rings. Please let me know if there is anything else we can do to make things right. We will have refined instructions and that muslin bag on their way to you first thing tomorrow. I hope you give us the chance by visiting us again to prove that we are constantly trying to make our website and staff as efficient as possible, the best way possible, by actually doing it. Everyone in our company from ownership to warehouse packers are personal Hombrewers so we honestly do understand the frustration when things like this occur. ![]() We truly do care about giving our community the best. We are a relatively new company, having only been open for 6 months, and because of that we still have to deal with occasional kinks like the one you had to experience.įeedback like this is exactly what we need though in order to refine our processes and give you guys the best service we can. I'm glad to hear that you got your package in good timing, but I am extremely sorry that you ran into those issues.
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